Webapi.ai – AI chatbot builder

Our team has created templates with integrations with popular services such as Salesforce, Zoho, Calendly, Stripe, and Zendesk.

Domain Knowledge is a key starting point to facilitate the learning process of your AI. Write guidelines and instructions, in a free-form e.g. “make sure to accept the valid email address” or “provide answers from the FAQ list only, otherwise, respond beyond the competence”, similar to what you would have said to your new manager.

Secondly, replicate natural conversational exchanges between the chatbot and the user in dialogue scenarios. These mock dialogue scenarios will be used to train the AI engine (AILabs AI, GPT-3) and increase the accuracy of responses generated by the AI chatbot in the following conversations.

And thirdly, when it comes to handling a massive database and the FAQ is not enough, API services are needed. Slots and Actions function enables communication with an API to use. It is the job of actions to glean data about the user from the dialogue and pass it along to an API. Integrated prompts can automate emailing and adding new records to the spreadsheets, which are both big-time savers.

You can give free-form instructions, FAQs and provide sample dialogue scenarios to teach an AI chatbot.

Service can also communicate with your API for sending and retrieving complex information such as unique order details, customer payment information, and many more.

Seek a demo on webapi.ai and try this out. Have questions or would like to have a customized solution? Then book a 30-minute meeting with our team.

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